Billing

Renewals

• How do I renew or upgrade my subscription?
• How do I update my billing information?

Cancellations and Refunds

• How do I cancel my subscription?
• How do I request a refund?

Plans and Pricing

• How many minutes of Calls are included in my subscription?
• When does new pricing go into effect for current subscribers?

Fee Waivers and Military Discounts

• What is the Fee Waiver subscription?
• How do I apply for the military discount program?
• How do I apply for the OurFamilyWizard Fee Waiver?
• How do I renew the fee waiver?
• How do I renew the military family discount?